Our Warranty, Repair, Return Policy
All products manufactured by Mernickle Holsters come with a 90 Day repair or replacement policy. Any replacement will be replacement of the exact holster for the gun it was ordered for. Samples of reasons for exchange are as follows
Wrong color (ordered brown and got black)
Wrong Thread color (ordered black and got white)
Wrong molding (ordered for a Smith and Wesson and received a holster for a Ruger
Leather flaws ( natural rip in leather)
An example of repair would be a thread which required a re-stitch or a blemish in the dye that was repairable.
Normal holster wear in a non warranty item. All holsters will show signs of wear due to the leather meeting metal or other gun manufacturing materials. Also some guns have sharp edges left over from their manufacturing and can scrape the leather almost from the outset. That is not a leather issue but rather a de-horning issue of the gun.
All reasons for exchange or repair are looked at on an order by order bases.
Any order that has been changed by the customer to accommodate a specific requests (i.e. A Custom order) is not returnable for any reason.
It will however fall under repair or replacement at the discretion of Mernickle Holsters. This is done on a by order bases.